Description

Articulate is looking for a Senior Site Reliability Engineer to join our amazing Platform Engineering team! The Senior Site Reliability Engineer I will be responsible for working cross-functionally to deliver and maintain scalable and reliable infrastructure.

What you'll do:

• Be an example of the best practices your team and adjacent teams should follow when building and maintaining our infrastructure.
• Run and orchestrate our infrastructure with Terraform, Github Actions, Kubernetes and more in AWS.
• Guide and mentor less-experienced team members (mid and junior-level).
• Deliver highly scalable, resilient, and cost-effective infrastructure solutions for our customers to use.
• Employ a proactive approach to problem-solving (driving for measurable results, leading by example, using log data to identify problem areas and propose solutions, etc).
• Collaborate on project milestones and help drive the team to break down large initiatives into iterative work items and drive ownership of task generation and ticket management.
• Communicate and collaborate cross-functionally with technical stakeholders to drive alignment with our infrastructure solutions across the organization.
• Work as a representative of SRE on cross-functional teams to help work through new ideas, brainstorming solutions, and aligning with platform standards.
• Participate in our on-call rotation and contribute to incident reviews.
• Develop and perform the necessary testing required to ensure that our infrastructure and supporting systems are performing to industry standards and meet the quality level our customers expect. This includes identifying, monitoring and measuring KPIs as a way to ensure our infrastructure is performing to expectations.
• Ensure timely execution of technical project work against the expected milestones as part of our cycle planning process.
• Work with a sense of urgency to find solutions to problems quickly with an iterative approach.
• Continuously evolve our platform so that our customers can self-service their needs.
• Be a nimble learner whereby you view mistakes as opportunities to learn, enjoy the challenge of unfamiliar tasks, and seek new approaches to solve problems.
• Be a collaborator whereby you facilitate an open dialogue with a wide variety of contributors and stakeholders, balance their own interests with others’ and promote high visibility of shared contributions to goals.

What you should have: